Terms and Conditions
Last updated: January 3, 2026
Legal Agreement
These Terms and Conditions constitute a legally binding agreement between you and Greenclean Co. By accessing our website, engaging our services, or otherwise interacting with our business, you acknowledge that you have read, understood, and agree to be bound by these terms.
This document outlines the legal framework for our relationship, including your rights and obligations as well as ours. We've made every effort to present these terms clearly, but legal language can sometimes be complex. If anything is unclear, please contact us for clarification before proceeding.
These Terms and Conditions work together with our Terms of Service, Privacy Policy, and other policies to govern your use of our services. Where there's a conflict between documents, these Terms and Conditions take precedence regarding legal matters.
User Obligations and Responsibilities
1. Legal Compliance
You agree to use our website and services in full compliance with all applicable local, state, national, and international laws and regulations. This includes but is not limited to laws regarding data protection, consumer rights, and online conduct.
You represent that you have the legal capacity to enter into binding agreements and that your use of our services doesn't violate any legal restrictions or obligations you may have.
2. Accurate Information
You agree to provide accurate, current, and complete information when communicating with us, submitting forms, or engaging our services. This includes contact details, service location information, and any special requirements or concerns related to cleaning your space.
Providing false or misleading information may result in service delays, cancellation, or termination of our relationship. If your information changes, you agree to update it promptly.
3. Prohibited Activities and Behaviors
When using our website and services, you specifically agree not to:
- Engage in any unlawful, harmful, threatening, abusive, or harassing conduct
- Impersonate any person or entity, or falsely state or misrepresent your affiliation
- Interfere with or disrupt our services, servers, or networks
- Attempt to gain unauthorized access to any part of our systems or other users' accounts
- Use automated systems, scripts, or bots to access our website without permission
- Transmit any viruses, malware, or other harmful code
- Collect or harvest information about other users without consent
- Use our services for any commercial purpose without our written authorization
4. Content Guidelines and Restrictions
Any content you submit to us, including feedback, reviews, or communications, must be respectful, lawful, and appropriate. You may not submit content that is defamatory, obscene, threatening, discriminatory, or that infringes on intellectual property rights.
We reserve the right to remove any content that violates these guidelines or that we deem inappropriate, though we're not obligated to monitor all user submissions.
5. Age Restrictions and Requirements
Our services are intended for individuals 18 years of age or older. If you're under 18, you may use our website only with the involvement and consent of a parent or legal guardian. By using our services, you represent that you meet this age requirement or have appropriate parental consent.
6. Property Access and Preparation
When engaging our cleaning services, you agree to provide safe and reasonable access to the areas to be cleaned. This includes ensuring that hazardous conditions are disclosed in advance, valuable items are secured, and pets are appropriately managed during service.
You're responsible for preparing your space according to any guidelines we provide and for ensuring our team can work safely and effectively.
Indemnification Obligations
You agree to indemnify, defend, and hold harmless Greenclean Co, its employees, contractors, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) arising from:
- Your violation of these Terms and Conditions
- Your violation of any applicable laws or regulations
- Your violation of any rights of third parties
- Any content you submit or transmit through our services
- Your use or misuse of our website or services
This indemnification obligation survives termination of your use of our services. We reserve the right to assume exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense.
Privacy and Data Protection Responsibilities
You acknowledge that you've read and understood our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in that policy.
You're responsible for maintaining the confidentiality of any account credentials and for all activities occurring under your account. If you become aware of any unauthorized use, you agree to notify us immediately.
When providing information about third parties (such as emergency contacts or property owners), you represent that you have obtained appropriate consent for us to collect and use that information.
Third-Party Interactions
Our website may contain links to third-party websites, services, or resources. These links are provided for convenience only. We don't endorse, control, or assume responsibility for any third-party content, products, or services.
Your interactions with third parties found through our website are solely between you and that party. You agree that Greenclean Co is not responsible for any loss or damage resulting from such interactions.
When leaving our website, we encourage you to review the terms and privacy policies of any third-party sites you visit. Their practices may differ significantly from ours.
Disclaimers and Warranties
1. Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We don't warrant that our website will be uninterrupted, error-free, or completely secure, or that defects will be corrected. We don't warrant the accuracy, completeness, or usefulness of information on our website.
2. Service Quality Commitment
While we disclaim certain legal warranties, we're committed to providing high-quality eco-friendly cleaning services. We use trained staff, quality products, and professional methods. However, results may vary based on factors beyond our control, such as the condition of surfaces, age of materials, and environmental factors.
If you're unsatisfied with our service quality, please contact us promptly so we can address your concerns.
3. Limitation of Liability
To the fullest extent permitted by law, Greenclean Co and its affiliates, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or goodwill, arising from your use of our services.
Our total liability for any claims related to our services is limited to the amount you paid us in the twelve months preceding the claim. Some jurisdictions don't allow certain liability limitations, so these may not apply to you.
4. Consequential Damages Exclusion
Under no circumstances shall we be liable for any consequential, indirect, or incidental damages arising from delays, errors, or service interruptions, even if we've been advised of the possibility of such damages.
5. Force Majeure Provisions
We're not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, governmental actions, utility failures, or internet disruptions. In such cases, our performance obligations are suspended for the duration of the event.
Legal Information and Dispute Resolution
1. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Greenclean Co operates, without regard to conflict of law principles. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts of that jurisdiction.
2. Dispute Resolution Procedures
If a dispute arises between us, we encourage you to contact us first to seek an informal resolution. We're committed to working with you in good faith to resolve concerns amicably.
If informal resolution isn't successful, disputes may be resolved through mediation or arbitration before resorting to litigation, though this doesn't prevent either party from seeking injunctive relief when necessary.
3. Severability Clause
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification isn't possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.
4. Terms Modification Policy
We reserve the right to modify these Terms and Conditions at any time. Changes become effective when posted on our website with an updated "Last updated" date. Material changes affecting existing clients will be communicated with reasonable advance notice.
Continued use of our services after changes take effect constitutes acceptance of the modified terms. If you don't agree with changes, you should discontinue use and contact us to discuss your concerns.
Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Terms of Service, and any other policies referenced herein, constitute the entire agreement between you and Greenclean Co regarding your use of our website and services.
These terms supersede any prior agreements, understandings, or representations, whether written or oral, regarding the subject matter. No waiver of any term shall be deemed a continuing waiver or waiver of any other term.
Any amendments or modifications must be in writing and signed by authorized representatives of both parties, except for changes we make to these published terms as described in the Terms Modification Policy above.
Questions or Concerns
If you have questions about these Terms and Conditions or need clarification on any provisions, we're here to help. Legal documents can be complex, and we want you to fully understand your rights and obligations.
Please contact us through our contact form, and we'll respond within one business day. We're committed to maintaining transparent and fair relationships with all our clients and users.