Privacy Policy
Last updated: January 3, 2026
Our Commitment to Your Privacy
At Greenclean Co, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with our website and services. We believe in transparency and want you to feel confident about how your data is handled.
We collect only the information necessary to provide you with excellent service and to improve your experience with us. Your data is treated with the same care and respect that we bring to your home.
Information We Collect
Information You Provide Directly
When you contact us through our website or request our services, you may provide personal information such as your name, email address, and details about your cleaning needs. This information is provided voluntarily when you fill out our contact form or communicate with us directly.
We collect this information to respond to your inquiries, schedule services, and communicate with you about our eco-friendly cleaning solutions. You have complete control over what information you choose to share with us.
Automatically Collected Information
When you visit our website, certain information is collected automatically through cookies and similar technologies. This includes your IP address, browser type, device information, pages visited, and time spent on our site. This technical data helps us understand how people use our website and where we can improve.
Most of this automatic collection can be controlled through your browser settings and our cookie preferences. We provide detailed information about cookies in our separate Cookie Policy.
Analytics and Website Usage Data
We use analytics tools to understand how visitors navigate our website, which pages are most helpful, and which features are used most frequently. This anonymous data helps us improve the user experience and ensure our website serves your needs effectively. Analytics data is collected only if you've consented to analytics cookies.
Service-Related Information
If you become a client, we collect additional information necessary to provide our cleaning services, such as your address, service preferences, scheduling information, and feedback about our work. This information is used exclusively to deliver the services you've requested and to improve our offerings based on your input.
Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
Consent: When you voluntarily provide information through our contact form or accept cookies, you're giving us permission to use that data for the purposes described.
Contractual Necessity: When you engage our services, we need certain information to fulfill our obligations and provide the cleaning services you've requested.
Legitimate Interests: We may process data to improve our services, ensure website security, and communicate relevant information about our eco-friendly cleaning solutions, always balancing these interests with your privacy rights.
Legal Compliance: In some cases, we may need to process data to comply with legal obligations, such as tax requirements or responding to lawful requests from authorities.
How We Use Your Information
Service Delivery and Communication
We use your contact information to respond to your inquiries, schedule cleaning services, send service confirmations, and communicate about your account. This includes updates about scheduled appointments, changes to our services, and responses to your questions or concerns.
Service Improvement
Your feedback and usage patterns help us understand what works well and where we can improve. We analyze this information to enhance our eco-friendly cleaning methods, improve our website, and develop new services that better meet your needs.
Marketing Communications
With your consent, we may send you information about our services, eco-friendly cleaning tips, and updates about Greenclean Co. You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
Website Analytics and Optimization
We use analytics data to understand how visitors interact with our website, identify technical issues, optimize page performance, and ensure our content is helpful and accessible. This helps us create a better experience for everyone who visits our site.
Data Sharing and Third Parties
We respect your privacy and do not sell your personal information to third parties. However, we may share your data in the following limited circumstances:
Service Providers
We work with trusted service providers who help us operate our website and deliver our services. These providers have access to your information only as necessary to perform their functions and are contractually obligated to keep it confidential and secure.
Analytics and Marketing Platforms
With your consent, we may share anonymized or aggregated data with analytics platforms to understand website performance and with marketing platforms to reach people interested in eco-friendly cleaning services. These platforms operate under their own privacy policies.
Legal Requirements
We may disclose your information if required by law, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify you of any such change and how it affects your data.
How Long We Keep Your Data
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. The retention period varies depending on the type of information:
Contact form submissions and inquiries are typically kept for two years to track our interactions and improve our service quality.
Client service records are maintained for the duration of our service relationship and for a reasonable period afterward to address any questions or concerns.
Website analytics data is generally retained in anonymized form to help us understand long-term trends and patterns.
When data is no longer needed, we securely delete or anonymize it to protect your privacy.
How We Protect Your Information
Technical Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security assessments to identify and address potential vulnerabilities.
Access Controls and Monitoring
Access to personal information is restricted to authorized personnel who need it to perform their job functions. We maintain logs of data access and regularly monitor for suspicious activity. Our team receives training on data protection and privacy best practices.
Data Encryption and Storage
Personal information is encrypted both in transit and at rest using secure protocols. We use secure, reliable storage systems and maintain regular backups to ensure data integrity and availability while protecting against unauthorized access.
Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you promptly as required by law. We'll provide information about what happened, what data was affected, and what steps we're taking to address the situation and prevent future incidents.
Your Privacy Rights
Right to Access
You have the right to request a copy of the personal information we hold about you. We'll provide this information in a clear, accessible format, typically within one month of your request.
Right to Rectification
If any of your personal information is inaccurate or incomplete, you have the right to request that we correct or update it. Simply contact us with the correct information, and we'll make the necessary changes promptly.
Right to Erasure
You can request that we delete your personal information under certain circumstances, such as when the data is no longer necessary for the purpose it was collected or if you withdraw your consent. We'll honor these requests unless we have a legal obligation to retain the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used format and to transfer it to another service provider if you choose. We'll provide your data in a portable format upon request.
Right to Object
You can object to certain types of data processing, particularly for marketing purposes. We'll stop processing your data for these purposes unless we have compelling legitimate grounds that override your interests.
How to Exercise Your Rights
To exercise any of these rights, please contact us through our contact form. We'll respond to your request within one business day and work to fulfill it as quickly as possible, typically within one month.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact form. We will process your request promptly.
You can browse our website and learn about our eco-friendly cleaning services without providing any personal information. Your privacy is entirely in your control.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we'll notify you by posting a notice on our website or, if you're a client, by sending you an email.
The "Last updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of our website and services after any changes to this policy constitutes your acceptance of the updated terms. If you don't agree with any changes, please discontinue use of our services and contact us to discuss your concerns.
Questions About Your Privacy
If you have any questions about this privacy policy, how we handle your data, or if you'd like to exercise any of your privacy rights, we're here to help. We take your privacy seriously and are committed to addressing your concerns promptly and thoroughly.
Please reach out through our contact form, and we'll respond within one business day. We're happy to provide additional information, clarify our practices, or assist you with any privacy-related requests.